Terms & Conditions

Updated on – 02/09/2020.

Terms of Use:

  • www.goaebag.com (“WEBSITE”) is an Internet based content and e-commerce portal licensed by Jogos Services OPC Pvt Ltd, a company incorporated under the laws of India. Use of the WEBSITE is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the WEBSITE from time to time. www.goaebag.com at its sole discretion reserves the right not to accept a User from registering on the WEBSITE without assigning any reason thereof. 
  • This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.goaebag.com WEBSITE through computer, tab or mobile or through any electronic aid that support the WEBSITE. 
  • Your use of the WEBSITE and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable including the policies which are incorporated, amended from time to time. By use of the WEBSITE You shall be contracting with www.goaebag.com and all such terms and conditions including the policies constitute your binding obligations, with www.goaebag.com.
  • For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer through the WEBSITE by providing Registration Data while registering on the WEBSITE and or MobileApp as Registered User using the computer systems, tablet or mobile application. www.goaebag.com allows the User to surf the WEBSITE and or MobileApp or making purchases after registering on the WEBSITE and or MobileApp. The term “We”, “Us”, “Our” shall mean www.GoaeBag.com.
  • When You use any of the services provided by us through the WEBSITE and or MobileApp, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, amendments, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove any portions of these Terms of Use, at any time without any prior notice to You. It is Your responsibility to review these Terms of Use periodically for updates and changes. Your continued use of the WEBSITE and or MobileApp following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the WEBSITE and MobileApp.

Services overview:

  • As part of the registration process on the WEBSITE and MobileApp, www.goaebag.com may collect the following details personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, present and permanent address, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit and access, the links you click on the site, the number of times you access the page and any such browsing information.
  • Eligibility Services of the Site would be available to only select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use the Site. If you are age is less than 18 years they you should not register as member.

License & Site access:

  • www.goaebag.com grants you a limited sub-license to access and make personal use of this WEBSITE and or MobileApp and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of www.goaebag.com. The WEBSITE and or MobileApp and its source code is exclusive property of www.goaebag.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose without express written consent of www.goaebag.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site or of www.goaebag.com and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Site’s or www.goaebag.com, the name or trademarks without the express written consent of www.goaebag.com. Any unauthorized use terminates the permission or license granted by www.goaebag.com.

Account & Registration Obligations:

  • All User,  You and shoppers have to register and login for placing orders on the WEBSITE. You have to keep your account and registration details current and correct for communications related to your purchases from the WEBSITE and MobileApp. By agreeing to the terms and conditions, the You, User or shopper agrees to receive promotional communication upon registration. The customer can opt out by contacting the customer service.


  • All the products listed on the WEBSITE and MobileApp will be sold at competitive price . The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. The prices of most of the products do fluctuate on a periodical basis. Prices prevailing at the time of delivery is the final pricing and additional charges will be collected or refunded as the case may be at the time of the delivery of the order. The sale of products listed on the WEBSITE and MobileApp is subject to availability. www.goaebag.com shall not be held liable in case, the product chosen by You cannot be supplied for the reasons beyond control of www.goaebag.com.

Cancellation by Site and or  Customer:

  • You as a customer can cancel your order at least one hour before we process your items for delivery. You may check this status once you have signed in www.goaebag.com click on Orders and select the order that you may wish to cancel. Note: orders with processing status cannot be cancelled. If your order is not in processing status and you wish us to cancel your order, you may reach to us through any one of the mode provided on the Contact Us page. 
  • If we suspect any fraudulent transaction by any customer or any transaction which defies the Terms & Conditions of using the WEBSITE and MobileApp, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Returns & Refunds:

  • When a product is not deliver by courier due to some uncertain reason, we will refund the full amount after receiving the product at our facility.
  • Customer returns will be accepted only when a product delivered is Incorrect Or Damaged.
  • Customer must contact support team via email or complete contact form within 24hrs from the delivery date or anticipated delivery date. Our team will request for certain proofs of damages, incorrect item delivered. Customer Return & Refund request will only be accepted within 24hrs from the delivery date. 
  • Note: All orders which are eligible for refund will be verified and refunded by means of credit to your banking account or by Cheque/ Demand Draft with in 30 business days.

User Account, Password, and Security:

  • You will receive a password and account information upon completing the WEBSITE registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.goaebag.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you Logout from your account at the end of each session. www.goaebag.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section. 

You Agree and Confirm:

  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. incorrect name or address or any other wrong information) any extra cost incurred by www.goaebag.com for redelivery shall be claimed from you.
  • That you will use the services provided by the www.goaebag.com, Stores and WEBSITE and MobileApp, its affiliates, consultants and contracted companies, are for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the WEBSITE.
  • You will provide authentic and true information in all instances where such information is requested of you. www.goaebag.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and or other affiliated WEBSITE and MobileApp without prior intimation whatsoever.
  • That you are accessing the services available on this WEBSITE and MobileApp and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You may not use the WEBSITE and MobileApp for any of the following purposes:

  • Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the WEBSITE and MobileApp.
  • Breaching any applicable laws of state or country.
  • Interfering or disrupting networks or WEBSITE and MobileApp connected to the WEBSITE and MobileApp Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.


  • We have made every effort to display the products that appear on the WEBSITE and MobileApp as accurately as possible. However, as the actual image you see will depend on your monitor and gadget screen, we cannot guarantee that your gadget’s display of any colour will be accurate.

Modification of Terms & Conditions of Service:

  • www.goaebag.com may at any time modify the Terms & Conditions of Use of the WEBSITE and MobileApp without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this WEBSITE and MobileApp.

Governing Law and Jurisdiction:

  • This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at GOA shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by www.goaebag.com and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in GOA. The High Court of judicature at GOA alone shall have the jurisdiction and the Laws of India shall apply.

Reviews, Feedback, Submissions:

  • All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this WEBSITE and MobileApp or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain the property of www.goaebag.com.
  • Such disclosure, submission or offer of any Comments shall constitute an assignment to www.goaebag.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, www.goaebag.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.
  • www.goaebag.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. www.goaebag.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the WEBSITE and MobileApp will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the WEBSITE and MobileApp will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
  • www.goaebag.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the WEBSITE and MobileApp. You grant www.goaebag.com the right to use the name that you submit in connection with any Comments.
  • You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify www.goaebag.com and its affiliates for all claims resulting from any Comments you submit. www.goaebag.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark:

  • www.GoaeBag.com, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this WEBSITE and MobileApp Access to this WEBSITE and MobileApp does not confer and shall not be considered as conferring upon anyone any license under any of www.goaebag.com or any third party’s intellectual property rights.
  • All rights, including copyright, in this WEBSITE and MobileApp are owned by or licensed to www.goaebag.com. Any use of this WEBSITE and MobileApp or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of www.goaebag.com.
  • You may not modify, distribute or re-post anything on this WEBSITE and MobileApp for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of www.goaebag.com, its affiliates, its partners or its suppliers.
  • All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this WEBSITE and MobileApp. Access to this WEBSITE and MobileApp does not authorize anyone to use any name, logo or mark in any manner. References on this WEBSITE and MobileApp to any names, marks, products or services of third parties or hypertext links to third party WEBSITE and MobileApp or information are provided solely as a convenience to you and do not in any way constitute or imply www.goaebag.com endorsement, sponsorship or recommendation of the third party, information, product or service. www.goaebag.com is not responsible for the content of any third party WEBSITE and MobileApp and does not make any representations regarding the content or accuracy of material on such WEBSITE and MobileApp.
  • If you decide to link to any such third party WEBSITE and MobileApp, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this WEBSITE and MobileApp (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the WEBSITE and MobileApp for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the WEBSITE and MobileApp or any related software.
  • All software used on this WEBSITE and MobileApp is the property of www.goaebag.com or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this WEBSITE and MobileApp and may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this WEBSITE and MobileApp is strictly prohibited.
  • Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and or other intellectual property owned, controlled or licensed by www.goaebag.com, one of its affiliates or by third parties who have licensed their materials to www.goaebag.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this WEBSITE and MobileApp is the exclusive property of www.goaebag.com and is also protected by Indian and international copyright laws.

Objectionable Material:

  • You understand that by using this WEBSITE and MobileApp or any services provided on the WEBSITE and MobileApp, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the WEBSITE and MobileApp and any service at your sole risk and that to the fullest extent permitted under applicable law, www.goaebag.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Warranties and Liabilities:

  • We have endeavoured to ensure that all the information on the WEBSITE is correct, but www.goaebag.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall www.goaebag.com be liable for any direct, indirect, punitive, incidental, special, consequential damages and or any other damages resulting from:
  • The use or the inability to use the services or products.
  • Unauthorised access to and or alteration of the users transmissions or data
  • Any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the WEBSITE or Service.

Neither shall www.goaebag.com be responsible for the delay or inability to use the WEBSITE or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the WEBSITE, or otherwise arising out of the use of the WEBSITE, whether based on contract, tort, negligence, strict liability or otherwise. 

Furthermore, www.goaebag.com shall not be held responsible for non-availability of the WEBSITE during periodic maintenance operations or any unplanned suspension of access to the WEBSITE that may occur due to technical reasons or for any reason beyond our control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the WEBSITE is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


  • You agree to defend, indemnify and hold harmless www.goaebag.com its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to www.goaebag.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.


  • This User Agreement is effective unless and until terminated by either you or www.goaebag.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this WEBSITE and MobileApp. www.goaebag.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the WEBSITE and MobileApp, Such termination will be without any liability to www.goaebag.com. Upon any termination of the User Agreement by either you or www.goaebag.com, you must promptly destroy all materials downloaded or otherwise obtained from this WEBSITE and MobileApp, as well as all copies of such materials, whether made under the User Agreement or otherwise. www.goaebag.com has right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the WEBSITE and MobileApp or affect any liability that may have arisen under the User Agreement.
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